Privacy Policy
Effective Date: January 15, 2025
Introduction
At ForwardThinkingPortal, we understand that your financial data represents more than numbers — it's your business's heartbeat. This privacy policy explains how we collect, use, protect, and handle your personal information when you use our budget reporting platform.
Our commitment goes beyond compliance with Argentina's Personal Data Protection Act (Ley 25.326) and international privacy standards. We believe transparency about our data practices helps you make informed decisions about your financial reporting needs.
Information We Collect
We collect different types of information to provide you with comprehensive budget reporting services:
Account Information
Your name, email address, company details, and contact information when you create an account or contact our support team.
Financial Data
Budget information, expense categories, revenue figures, and financial metrics you input for reporting purposes.
Usage Information
How you interact with our platform, including features used, report generation patterns, and time spent on different sections.
Technical Data
IP address, browser type, device information, and system performance data to ensure optimal platform functionality.
How We Use Your Information
Your information serves specific purposes that directly benefit your budget reporting experience:
- Generate accurate budget reports and financial analysis tailored to your business needs
- Provide customer support and respond to your inquiries about platform features
- Improve our reporting algorithms and introduce new analytical capabilities
- Send important account updates, security notifications, and service announcements
- Ensure platform security and prevent unauthorized access to your financial data
- Comply with financial reporting regulations applicable in Argentina
We never use your financial data for marketing purposes or share it with third-party advertisers. Your budget information stays within our secure reporting ecosystem.
Information Sharing and Disclosure
We maintain strict controls over who can access your information. Here's when and why we might share your data:
Service Providers
We work with carefully vetted companies that help us deliver our services, including cloud hosting providers, payment processors, and security services. These partners can only access information necessary for their specific functions and must protect your data according to our standards.
Legal Requirements
We may disclose information when required by Argentine law, court orders, or government investigations. We'll notify you about such requests unless legally prohibited from doing so.
Business Transfers
If ForwardThinkingPortal merges with another company or transfers assets, your information may be included in that transaction. You'll receive advance notice of any ownership changes affecting your data.
We never sell, rent, or trade your personal information to third parties for their marketing purposes.
Your Privacy Rights
Under Argentine privacy laws and our commitment to data protection, you have several important rights regarding your personal information:
Access and Portability
You can request a copy of all personal information we hold about you. We'll provide this in a commonly used electronic format within 30 days of your request.
Correction and Updates
If you notice inaccuracies in your personal information, you can correct most details directly through your account settings. For other corrections, contact our privacy team.
Deletion Rights
You can request deletion of your account and associated personal information. We'll remove your data within 60 days, except for information we're legally required to retain.
Processing Restrictions
You can object to certain uses of your information or request we limit how we process your data while maintaining essential service functionality.
To exercise any of these rights, send your request to [email protected] with "Privacy Request" in the subject line. We'll verify your identity and respond within the timeframes required by law.
Data Security Measures
Protecting your financial information requires multiple layers of security. We've implemented comprehensive measures to safeguard your data:
- Encryption: All data transmissions use TLS 1.3 encryption, and sensitive information is encrypted at rest using AES-256 standards
- Access Controls: Multi-factor authentication required for all accounts, with role-based access limiting employee data access
- Infrastructure Security: Secure cloud hosting with regular security audits, automated threat detection, and 24/7 monitoring
- Regular Updates: Security patches applied promptly, with penetration testing conducted quarterly
- Employee Training: Regular privacy and security training for all team members handling customer data
While we maintain industry-leading security practices, no system is completely immune to threats. We continuously monitor for vulnerabilities and will notify you promptly if any security incident affects your information.
Data Retention Periods
We retain different types of information for varying periods based on legal requirements and business needs:
Data Type | Retention Period | Purpose |
---|---|---|
Account Information | Duration of account + 2 years | Service provision and legal compliance |
Financial Reports | 7 years after creation | Argentine tax and accounting requirements |
Usage Analytics | 3 years | Service improvement and development |
Support Communications | 5 years | Quality assurance and dispute resolution |
Security Logs | 1 year | Incident investigation and prevention |
When retention periods expire, we securely delete information using data destruction standards that make recovery impossible.
International Data Transfers
While ForwardThinkingPortal operates primarily within Argentina, some of our service providers may process data outside the country to deliver essential services like cloud hosting and security monitoring.
When we transfer data internationally, we ensure adequate protection through:
- Contractual agreements requiring the same privacy protections we maintain
- Selecting providers in countries with adequate privacy laws
- Regular audits of international service providers' data handling practices
You can request specific information about where your data is processed by contacting our privacy team.
Cookies and Tracking
Our platform uses cookies and similar technologies to enhance your experience and ensure proper functionality:
Essential Cookies
These cookies are necessary for basic platform operations, including maintaining your login session and remembering your reporting preferences.
Analytics Cookies
We use analytics cookies to understand how you use our platform, which helps us improve features and identify technical issues. This information is aggregated and doesn't identify individual users.
Your Cookie Choices
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform functionality. We don't use third-party advertising cookies or tracking pixels.
Children's Privacy
ForwardThinkingPortal is designed for business use and not intended for individuals under 18 years old. We don't knowingly collect personal information from minors. If we discover we've inadvertently collected such information, we'll delete it promptly.
Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices, legal requirements, or service features. When we make significant changes, we'll:
- Notify you via email at least 30 days before changes take effect
- Post the updated policy on our platform with a new effective date
- Highlight key changes in our notification
Continued use of ForwardThinkingPortal after policy updates indicates your acceptance of the revised terms.
Contact Our Privacy Team
Questions about this privacy policy or how we handle your information? We're here to help.
Email: [email protected]
Subject Line: Privacy Inquiry
Postal Address:
ForwardThinkingPortal
Lácar 103
Q8302AYP Neuquén, Argentina
Phone: +543414516682
We typically respond to privacy inquiries within 48 hours during business days.