Privacy Policy

Effective Date: January 15, 2025

Introduction

At ForwardThinkingPortal, we understand that your financial data represents more than numbers — it's your business's heartbeat. This privacy policy explains how we collect, use, protect, and handle your personal information when you use our budget reporting platform.

Our commitment goes beyond compliance with Argentina's Personal Data Protection Act (Ley 25.326) and international privacy standards. We believe transparency about our data practices helps you make informed decisions about your financial reporting needs.

Information We Collect

We collect different types of information to provide you with comprehensive budget reporting services:

Account Information

Your name, email address, company details, and contact information when you create an account or contact our support team.

Financial Data

Budget information, expense categories, revenue figures, and financial metrics you input for reporting purposes.

Usage Information

How you interact with our platform, including features used, report generation patterns, and time spent on different sections.

Technical Data

IP address, browser type, device information, and system performance data to ensure optimal platform functionality.

How We Use Your Information

Your information serves specific purposes that directly benefit your budget reporting experience:

  • Generate accurate budget reports and financial analysis tailored to your business needs
  • Provide customer support and respond to your inquiries about platform features
  • Improve our reporting algorithms and introduce new analytical capabilities
  • Send important account updates, security notifications, and service announcements
  • Ensure platform security and prevent unauthorized access to your financial data
  • Comply with financial reporting regulations applicable in Argentina

We never use your financial data for marketing purposes or share it with third-party advertisers. Your budget information stays within our secure reporting ecosystem.

Information Sharing and Disclosure

We maintain strict controls over who can access your information. Here's when and why we might share your data:

Service Providers

We work with carefully vetted companies that help us deliver our services, including cloud hosting providers, payment processors, and security services. These partners can only access information necessary for their specific functions and must protect your data according to our standards.

Legal Requirements

We may disclose information when required by Argentine law, court orders, or government investigations. We'll notify you about such requests unless legally prohibited from doing so.

Business Transfers

If ForwardThinkingPortal merges with another company or transfers assets, your information may be included in that transaction. You'll receive advance notice of any ownership changes affecting your data.

We never sell, rent, or trade your personal information to third parties for their marketing purposes.

Your Privacy Rights

Under Argentine privacy laws and our commitment to data protection, you have several important rights regarding your personal information:

Access and Portability

You can request a copy of all personal information we hold about you. We'll provide this in a commonly used electronic format within 30 days of your request.

Correction and Updates

If you notice inaccuracies in your personal information, you can correct most details directly through your account settings. For other corrections, contact our privacy team.

Deletion Rights

You can request deletion of your account and associated personal information. We'll remove your data within 60 days, except for information we're legally required to retain.

Processing Restrictions

You can object to certain uses of your information or request we limit how we process your data while maintaining essential service functionality.

To exercise any of these rights, send your request to [email protected] with "Privacy Request" in the subject line. We'll verify your identity and respond within the timeframes required by law.

Data Security Measures

Protecting your financial information requires multiple layers of security. We've implemented comprehensive measures to safeguard your data:

  • Encryption: All data transmissions use TLS 1.3 encryption, and sensitive information is encrypted at rest using AES-256 standards
  • Access Controls: Multi-factor authentication required for all accounts, with role-based access limiting employee data access
  • Infrastructure Security: Secure cloud hosting with regular security audits, automated threat detection, and 24/7 monitoring
  • Regular Updates: Security patches applied promptly, with penetration testing conducted quarterly
  • Employee Training: Regular privacy and security training for all team members handling customer data

While we maintain industry-leading security practices, no system is completely immune to threats. We continuously monitor for vulnerabilities and will notify you promptly if any security incident affects your information.

Data Retention Periods

We retain different types of information for varying periods based on legal requirements and business needs:

Data Type Retention Period Purpose
Account Information Duration of account + 2 years Service provision and legal compliance
Financial Reports 7 years after creation Argentine tax and accounting requirements
Usage Analytics 3 years Service improvement and development
Support Communications 5 years Quality assurance and dispute resolution
Security Logs 1 year Incident investigation and prevention

When retention periods expire, we securely delete information using data destruction standards that make recovery impossible.

International Data Transfers

While ForwardThinkingPortal operates primarily within Argentina, some of our service providers may process data outside the country to deliver essential services like cloud hosting and security monitoring.

When we transfer data internationally, we ensure adequate protection through:

  • Contractual agreements requiring the same privacy protections we maintain
  • Selecting providers in countries with adequate privacy laws
  • Regular audits of international service providers' data handling practices

You can request specific information about where your data is processed by contacting our privacy team.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance your experience and ensure proper functionality:

Essential Cookies

These cookies are necessary for basic platform operations, including maintaining your login session and remembering your reporting preferences.

Analytics Cookies

We use analytics cookies to understand how you use our platform, which helps us improve features and identify technical issues. This information is aggregated and doesn't identify individual users.

Your Cookie Choices

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform functionality. We don't use third-party advertising cookies or tracking pixels.

Children's Privacy

ForwardThinkingPortal is designed for business use and not intended for individuals under 18 years old. We don't knowingly collect personal information from minors. If we discover we've inadvertently collected such information, we'll delete it promptly.

Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices, legal requirements, or service features. When we make significant changes, we'll:

  • Notify you via email at least 30 days before changes take effect
  • Post the updated policy on our platform with a new effective date
  • Highlight key changes in our notification

Continued use of ForwardThinkingPortal after policy updates indicates your acceptance of the revised terms.

Contact Our Privacy Team

Questions about this privacy policy or how we handle your information? We're here to help.

Email: [email protected]

Subject Line: Privacy Inquiry

Postal Address:
ForwardThinkingPortal
Lácar 103
Q8302AYP Neuquén, Argentina

Phone: +543414516682

We typically respond to privacy inquiries within 48 hours during business days.